Frequently asked questions
About Special Deliveries
Below, you will find the answers to some of the most common questions about transport with Special Deliveries. If your question is not here, please contact us by phone or email.
All frequently asked questions about Special Deliveries
- Maximum length of your package = 430 cm
- Maximum width of your package = 125 cm
- Maximum height of pallet stack = 1.70 m (1.60 m under the cooling engine)
- Weight = max. 3,500 kg
This is generally possible in consultation with you, the client. We are not a courier service, but we can almost always find a solution to get a van on the road fast when you have a time-sensitive delivery.
Yes, we deliver to any address in Europe, including private addresses.
No, we transport anything that can fit in a van with trailer, so you can come to us with any shipment, even those that don’t need to be refrigerated. For example, we regularly transport wooden tabletops for an online furniture store and deliver them in the Netherlands, Belgium and Germany.
Yes, we deliver to any address in Europe. For example, we have regular transports to Berlin three times a week stocking a shop there with frozen and refrigerated foods. We also deliver to superyachts in the south of France, Croatia and Greece.
Yes, the temperature is continually monitored by the driver throughout the transport. We can also read the temperature remotely in our office at any time.
Special Deliveries works 24 hours a day, 7 days a week. That means on Sunday evenings, we’re loading the cargo that needs to be delivered in Europe on Monday morning.
Of course, we can also ship the empty packaging back and deliver it to the location you specify.
Yes, we definitely can. In consultation with you, we will plan a route to allow our transport to call at every address you need. On longer routes, our drivers spend the night in a hotel and pick up again the next day.
Yes, all our vehicles are equipped with systems that let us know exactly where your goods are at all times. Of course, you can use them to track your shipment as well. With the login information that we provide, you can see exactly where your shipment is.
Dualtemp means that there are two evaporators in the same van. Each can be set to a different temperature. By placing a flexible partition in the van, we create two compartments, which allows us to transport both frozen and refrigerated products in the same transport.
Our vans are equipped with 2 evaporators and with a flexible partition that allow us to make two separate compartments in the van. This allows us to, for example, transport both frozen and refrigerated goods in the same van. An additional temperature can also be set in the trailer.
Yes, we can. After your shipment is unloaded, we can run a printout of the temperature readings and provide it to you.
Our vans and drivers are not equipped to meet the requirements needed to be allowed to transport hazardous materials. Unfortunately, we are unable to accept shipments of hazardous materials.
Yes, our vans are ideal for shipping medicines because we can set any required temperature. This means that we can set the optimal temperature for the transport of medicines and medical cargo.
We work exclusively with Dutch drivers who are also conversant in English and German.
How much will fit in a van?
- 6 europaletts or
- 4 block pallets or
- 8 roll containers
How much will fit in a trailer?
- 6 europaletts
- 3 block pallets
- 11 roll containers
Maximum loading height:
1.70 m (1.60 m below the cooling engine)
Total weight: 3,500 kg.